Operational Excellence

HR reporting – get the basics right

HR reporting involves the collection and analysis of HR data in order to collect different HR metrics depending on the company’s objectives. This data is analyzed using simple descriptive statistics procedures or statistical association measures. […]

Consistency factors of an HR structure

The temptation to start structure discussions with “box-painting” is still great. […]

End-to-end automation using Actbots

For years, insurers have worked on improving customer experiences and on the necessary sales and marketing channels. Derived from this, the internal provision of services is also “available”. […]

C-Suite-Challenge 2021

The Conference Board C-Suite Challenge™ 2021 examines the issues business leaders say are keeping them up at night in 2021. CEOs cite the COVID-19 virus, vaccine availability, and changing consumer buying behaviors as the key potential game changers in 2021. Despite some good news — including modest growth expectations for the global economy — they [...]

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