New business models for SME
In a declining global economy, the return on investment from digital transformation is an urgent question that needs to be answered. […]
Digitization is coming – strategy too?
I´ve read and heard a lot of times in the last few months: The pandemic has accelerated digitization. The examples then given in this context may all be correct. I ask myself the question: Are these examples just born out of necessity, or is there a strategic concept behind them? […]
Business first – Start of a PA initiative
Too often a people analytics initiative starts with a “navel gaze” and reflection within the HR department. Experience has shown that such a procedure does not lead to any noteworthy results that represent added value for business policy decisions. […]
Build a more qualified workforce
The pandemic and the gradual transition to hybrid work models have accelerated the need for new skills and qualifications. This includes above all social and emotional skills, leadership skills and the ability to think critically and to make decisions. […]
Ethics charter – a must-have?!
The COVID-19 pandemic has changed a lot. I hardly know any area or industry that has remained unaffected. For some the development was very positive, for others it was life threatening. How was the development of workforce analytics (WFA) / people analytics? […]
What are the capabilities of HYBRID?
Due to falling infections and increasing vaccination numbers, the home office requirement is expiring in many places. How do you return to the office? Which forms of work seem sensible? What effects does this have on HR and organizational capabilities? […]
Eiopa guidelines for dealing with AI
Following BaFin's policy paper, the European insurance supervisory authority Eiopa has also published guidelines for dealing with artificial intelligence (AI). AI applications help to process customer inquiries and claims more quickly. But insurers must ensure fairness and freedom from discrimination. A group of experts for digital ethics has therefore formulated six central principles and wants [...]
The 5 steps for implementing digital business models
About a year ago the BMI Lab posted a very interesting blog post. We would like to reproduce this in excerpts below. A business model consists of four dimensions: (WHO) is the target customer and what his/her needs, (WHAT) is the value proposition and with the help of which products and services is it generated, [...]
End-to-end automation using Actbots
For years, insurers have worked on improving customer experiences and on the necessary sales and marketing channels. Derived from this, the internal provision of services is also “available”. […]
Central statements on upskilling and reskilling
For a long time, reskilling and upskilling were mainly used in Anglo-Saxon corporate cultures and tech circles. In the past 18 months or so, they became common. Various specialist magazines dealt with this in detail over the past few months: Upskilling and reskilling stand for forward-looking, systematic forms of further training. They are gaining in [...]