People Analytics: Strategy tops HR
The more CHROs focus on the customer journey relevant to them, the more we see a shift in the focus of people analytics. […]
The more CHROs focus on the customer journey relevant to them, the more we see a shift in the focus of people analytics. […]
For years, insurers have worked on improving customer experiences and on the necessary sales and marketing channels. Derived from this, the internal provision of services is also “available”. […]