A useful reporting system is worth more than the sum of large numbers of reports. Based on our background and experience, our reporting system is characterized as follows:
- We place the focus of our content on the areas of HR and finances. In particular, we focus on marketing and recruiting figures and indices,
- we have compiled a database on the topics of education and training and use it for benchmarking studies by fields and company sizes within the DACH-Region,
- we have a high degree of experience when it comes to product and process costs, even in our performance catalogs the standard is to include a time-driven activity-based cost approach,
- we utilize statistical-mathematical procedures to examine the connection between cause and effect,
- we combine financial and non-financial performance variables as defined by “integrated reporting” in order to sustainably support strategy implementation, and
- we depict results graphically in dashboards and prepare executive summaries within company-specific CI-concepts.
Eiopa guidelines for dealing with AI
Following BaFin's policy paper, the European insurance supervisory authority Eiopa has also published guidelines for dealing with artificial intelligence (AI). AI applications help to process customer inquiries and claims more quickly. But insurers must ensure [...]
The 5 steps for implementing digital business models
About a year ago the BMI Lab posted a very interesting blog post. We would like to reproduce this in excerpts below. A business model consists of four dimensions: (WHO) is the target customer and [...]
End-to-end automation using Actbots
For years, insurers have worked on improving customer experiences and on the necessary sales and marketing channels. Derived from this, the internal provision of services is also “available”. […]
Central statements on upskilling and reskilling
For a long time, reskilling and upskilling were mainly used in Anglo-Saxon corporate cultures and tech circles. In the past 18 months or so, they became common. Various specialist magazines dealt with this in detail [...]
Reviews – this is how you stay on track!
The pandemic has changed a lot – some accelerated and unfortunately brought a lot to a complete standstill. Numerous companies have used the last few months to fine-tune their business model and strategy. They are [...]
Business Models in the Insurance Industry and the Role of Data (Part 4)
An important aspect of business models are processes or more specifically supply chains, which, according to Porter, are “a collection of operations, through which a product is designed, produced, distributed, delivered and supported”. In the [...]