People Analytics: Strategy tops HR
The more CHROs focus on the customer journey relevant to them, the more we see a shift in the focus of people analytics. […]
The more CHROs focus on the customer journey relevant to them, the more we see a shift in the focus of people analytics. […]
Cause-and-effect relationships are helpful when it comes to understanding relationships in a company and getting a grip on complexity with the help of key influencing factors. With all the variety that can be there; an “axis” is stable: A compelling place to work (employee focus) – a compelling place to shop (customer focus) – a [...]