Growth and prosperity – evidence or strike?
Current headlines in business magazines about the lowered growth forecast and the threat of recession currently seem to be attracting less attention in the public debate than strikes. […]
Transformation: paths and results
Do you feel it too? The more numerous the “impacts” become – Corona virus, persistent supply bottlenecks, war in Ukraine, energy prices, climate protection targets, supply of skilled workers, to name just a few – the more determinedly numerous companies are setting comprehensive transformation processes in motion. […]
STRIM and Alteryx become partners
Leveraging data automation to drive digital transformation […]
Microsoft and the hybrid paradox
Even though we have been working on hybrid work for months, I have been reluctant to make any contributions. There was a lack of sufficient knowledge. […]
New business models for SME
In a declining global economy, the return on investment from digital transformation is an urgent question that needs to be answered. […]
Digitization is coming – strategy too?
I´ve read and heard a lot of times in the last few months: The pandemic has accelerated digitization. The examples then given in this context may all be correct. I ask myself the question: Are these examples just born out of necessity, or is there a strategic concept behind them? […]
Eiopa guidelines for dealing with AI
Following BaFin's policy paper, the European insurance supervisory authority Eiopa has also published guidelines for dealing with artificial intelligence (AI). AI applications help to process customer inquiries and claims more quickly. But insurers must ensure fairness and freedom from discrimination. A group of experts for digital ethics has therefore formulated six central principles and wants [...]
End-to-end automation using Actbots
For years, insurers have worked on improving customer experiences and on the necessary sales and marketing channels. Derived from this, the internal provision of services is also “available”. […]